We keep the data needed to do the work, and we keep it separated by customer.
Last updated October 14, 2026. MyGiant, referred to here as Giant, is operated by MG Technology Company. This policy explains what we collect, why we collect it, and how SMS, call, and optional Gmail project-import information is used.
Optional Gmail project import
Gmail is connected only when you ask us to connect it.
When you select Gmail import for a project and choose Continue with Google, Giant requests read-only Gmail access. You set the Gmail search rules, such as a sender, recipient, subject, or domain. We use those rules to search for mail relevant to that project. We do not ask for access to send, edit, label, or delete Gmail messages.
After you preview the rules and start the import, Giant keeps a copy of each matching email's sender, subject, date, thread, and message text, plus the names and a short description of any attachments, so the project AI can answer your questions about it. Attachment files themselves stay in Gmail. If several people on a project have the same email, Giant stores it once. It is visible only to the people whose mailbox it came from and the people whose address was on it (From, To, or Cc), including to the project AI answering for them; it is not shown to anyone else on the project. New matching mail keeps arriving until you stop the import or disconnect the account in Account settings. Stopping keeps mail already imported; to remove it, contact us below.
Gmail data is used only to provide the project-import feature you start. It is not sold, used for advertising, or used to create, train, or improve a general-purpose AI model. It is not automatically shared with the other party on a project. Access is protected in transit and at rest, and limited to secure connection and hosting providers that process it only under Giant's instructions to operate the requested feature.
You can stop future Gmail access by revoking Giant in your Google Account's third-party access settings. To request deletion of Giant project information associated with a Gmail import, contact support@mygiant.co. We retain only information required for the project feature and applicable security, legal, or audit obligations.
Mail sent to your Giant address that Giant can't match to a project is kept for up to 90 days so you can sort it, or until you delete it.
Giant's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Privacy Choices
Optional measurement is off until allowed.
Ad personalization stays off. You can change these choices at any time.
What we collect
We collect information you give us, information created while we provide the service, and narrow evidence from systems you choose to connect or upload.
Contact details
Your name, business name, phone number, email address, and consent records.
Calls and messages
Call status, text transcripts, and summaries, plus service messages. Giant does not record or keep call audio. We keep saved transcripts until the workspace they belong to is deleted, and clear a signed-out visitor's voice conversation after 30 days.
Business evidence
Files, exports, connected-system data, and facts needed to measure one improvement at a time.
Gmail project import
The Gmail search rules you set and the project-mail information needed for the optional, read-only Gmail import.
Unsorted mail
A copy of mail sent to your Giant address that Giant can't match to a project. We keep it for up to 90 days so you can sort it, or until you delete it.
Sorting suggestions
Giant uses an AI service to suggest which project unsorted mail belongs to. The service uses it only to give that suggestion and does not use it to train general models.
Billing records
Plan, subscription, invoice, and usage records. Card details are handled by our payment provider.
App activity
Login, support, feedback, audit, and security records needed to run the service.
How we use it
We use your information to verify your identity, schedule and run calls, build and measure improvements, provide support, process billing, protect the service, and comply with law. We do not sell your personal information.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information with service providers who help us operate Giant, such as hosting, messaging, analytics, payment, and support vendors. They may use the information only to provide services to us and may not use mobile opt-in data or SMS consent for their own purposes.
In the United States, basic Google Analytics starts after our server checks your approximate country and confirms you are not staff. Elsewhere, including the EU/EEA, UK, Switzerland, and when location is unknown, optional measurement requires opt-in. We look up country locally from the network address; we do not send that address to a geolocation service. Location can be approximate, including when using a VPN. Google Ads measurement requires an explicit choice everywhere. Ad personalization stays off. We honor saved declines and Global Privacy Control by blocking optional measurement. Turning measurement off stops new measurement. Data gathered while it was allowed may finish sending; turning it off does not erase past data. We never send contact details, chat text, or private project data in measurement events.
SMS and calls
You opt in to the MyGiant SMS program by providing your mobile number and agreeing to receive messages during signup or account setup. Once you opt in, Giant may send account and service messages such as assessment calls, verification codes, service updates, approval reminders, support follow-ups, replies to questions you text to us, and tool or result notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes.
Your choices
You can ask to update, export, or delete your information, disconnect systems, revoke consent, or close your account by contacting michael@mygiant.co. Some records may be kept when needed for security, billing, legal, or audit reasons.
